Archive for the ‘Core Essentials for Business Professionals’ Category

Train-the-Trainer – Inspire, Motivate, and Educate: A One Day Primer

Every day, training is becoming part of more job descriptions. Whether it’s teaching a new employee what their role is or training 100 employees on how to manage their time better, some basic learning principles apply. This one-day course will help you become the type of trainer that people really learn from.

How You Will Benefit:

  • Develop the essential skills for a trainer
  • Understand adult learning
  • Know how to develop a training session
  • Know how to add fun and games to your program
  • Be familiar with delivery methods

What You Will Cover:

  • Being genuine and humble
  • Communication and presentation skills
  • Nurturing a readiness to learn
  • Principles of adult learning
  • Learning methods
  • Establishing a learning climate
  • Dealing with the difficult
  • Identifying your audience
  • Performing a needs analysis
  • Writing objectives
  • Outlining the program
  • Researching and writing the program
  • Testing the program
  • Types of activities
  • Getting buy-in
  • Using humor
  • Quick and easy games
  • Troubleshooting games
  • Visual aids and presentation tips
  • Managing questions and answers
  • Scheduling breaks
  • Evaluations

Stress Relief and Stress Reduction: A One Day Primer

Stress seems like an inevitable part of life. The demands of work, home, and society can place a lot of stress on just about anyone. This one-day workshop will help you identify your personal stressors and will explore some ways to manage and prevent stress.

How You Will Benefit:

  • Understand stress
  • Be better able to deal with stressful situations
  • Become more stress-resilient
  • Personalize techniques to manage stress
  • Develop time management and problem solving skills

What You Will Cover:

  • Defining stress
  • The causes and costs of stress
  • Understanding and managing precipitating factors
  • Holmes-Rahe stress inventory
  • The triple A approach: Alter, Avoid, and Accept
  • Being flexible in the face of change
  • Dealing with anger and worry
  • Solving problems
  • Building supportive relationships
  • Using humor
  • Relaxation techniques
  • Nutrition, exercise, and sleep
  • Making the most of vacations
  • Redefine your expectations
  • Getting organized at work and at home
  • Delegating and saying no

Secrets of Change Management: A One Day Primer

In today’s world, change is inevitable and often difficult to deal with. During this one-day course, you will learn how to implement, manage, and cope with change.

How You Will Benefit:

  • Find different ways of looking at change
  • Create a change implementation strategy
  • Make change easier for yourself and others
  • Develop techniques to cope with change, including resiliency and stress management
  • Know how to maintain a sense of control during a change

What You Will Cover:

  • What is change?
  • The Bridges change model
  • The Conner change model
  • The Janssen change model
  • Six reactions to change
  • Identifying the need for change
  • Identifying the cost and benefit
  • Setting the vision and goal
  • Responding to change
  • Creating and implementing a strategy
  • Planning for change
  • Communication skills
  • Empowering employees
  • Building resiliency
  • Acknowledging reactions
  • Dealing with emotions
  • Managing negative stress
  • Exploring your options
  • Examining the reality
  • Your behavior is your choice

Core Negotiation Skills: A One Day Primer

Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.
 How You Will Benefit:

  • Understand the basic principles of negotiation
  • Prepare for negotiation
  • Respond to challenges
  • Create win-win situations
  • Develop sustainable agreements

What You Will Cover:

  • Define negotiation.
  •  Use key success strategies.
  •  Apply different negotiation approaches.
  •  Establish rules that lead to effective negotiation.
  •  Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
  •  Set limits.
  •  Maintain composure when things get heated.
  •  Collaborate and foster cooperation.
  •  Remain focused.
  •  Keep an open mind.
  •  Decide what kind of relationship we wish to foster.
  •  Use additional resources and expertise.
  •  Keep an open mind.
  •  Create a sustainable agreement.
  •  Incorporate everyone’s perspective.
  •  Gain consensus.

Current Project Management Techniques to Increase Effectiveness

Have you ever had to take on one of the following tasks?

  • Planning a party
  • Building a shed
  • Preparing an annual report
  • Developing a new product

These could all be projects! Managing projects successfully is a key skill for success. This one-day course will teach you how to manage each phase of a project: conceptual, planning, execution, and termination.

How You Will Benefit:

  • Understand project management basics
  • Be familiar with the conceptual phase
  • Understand the planning phase
  • Execute and terminate a project

What You Will Cover:

  • Understanding projects/project management
  • A project’s life cycle
  • The key players
  • Deciding on a project
  • Basic project information
  • Creating a vision and setting goals
  • Using a target chart and statement of work
  • The project planning worksheet
  • Identifying tasks and resources
  • Identifying risks and constraints
  • Preparing a schedule
  • Creating a Gantt chart
  • Controlling changes
  • Tracking tools, including status meetings

Controlling Anger Before It Controls You: A One Day Primer

Everyone gets angry; it’s a completely natural response. But do you know how to manage that anger constructively? By the end of this one-day course, you will!

How You Will Benefit:

  • Understand anger and its causes
  • Understand behavior types
  • Develop coping tools
  • Improve your communication skills

What You Will Cover:

  • Defining anger
  • The costs of anger
  • The benefits of anger
  • Buttons and triggers
  • Precipitating factors
  • Distorted thinking
  • Passive, manipulative, assertive, aggressive, and passive-aggressive behavior types
  • Managing reactions
  • Starting an anger log
  • Relaxation techniques
  • Coping thoughts
  • Using humor
  • A model of release
  • Listening skills
  • Asking questions
  • Solving problems
  • Developing your assertiveness

Conflict Resolution: A One Day Primer

There are two major myths about conflict: that it always involves anger and that it’s always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that.

How You Will Benefit:

  • Understand conflict
  • Be able to identify the stages of conflict
  • Use LECSR to resolve conflict
  • Identify other ways to resolve conflict
  • Develop personal skills necessary to resolve conflict

What You Will Cover:

  • Defining conflict
  • Types of conflict
  • Benefits of conflict
  • Costs of conflict
  • The role of anger in conflict
  • The five stages of conflict
  • The LECSR tool
  • Setting norms and rules
  • Seven steps to ironing things out
  • Using mediation and facilitation
  • Confrontational facilitation
  • Managing differences collaboratively
  • Asking questions
  • Listening skills
  • Non-verbal communication
  • Problem solving tools
  • Managing anger and stress
  • Stress management techniques
  • Stress management through positive self-talk

Core Essentials for Business Professionals

Core Essentials for Business Professionals Courses:

  • Conflict Resolution – A One Day Primer || Outline ||
  • Controlling Anger Before It Controls You – A One Day Primer || Outline ||
  • Current Project Management Techniques to Increase Effectiveness – A One Day Primer || Outline ||
  • Negotiation Skills – A One Day Primer || Outline ||
  • Secrets of Change Management – A One Day Primer || Outline ||
  • Stress Relief and Stress Reduction – A One Day Primer || Outline ||
  • Train-the-Trainer – Inspire, Motivate and Educate – A One Day Primer || Outline ||